AI & TRANSPARENCY
When you open the chat, you are interacting with an AI-powered assistant, not a person.
It can help you navigate our formulas, learn more about the role of active ingredients, and understand how to incorporate products into your routine.
For specific questions about your skin, particular needs, or situations that require a more personal assessment, you can contact our team directly, available Monday to Friday from 10:00 AM to 6:00 PM, by writing to care@radiancepoetry.com.
The AI assistant may make mistakes. In the event of discrepancies between the information provided in the chat and that found on the product page, label, or site policies, the latter always takes precedence.
Some visual content on this site is created or processed with the support of artificial intelligence tools.
Images representing effects or results related to the use of the products are for illustrative purposes only and do not constitute a promise or guarantee of results. Results may vary from person to person.
The AI assistant does not provide diagnoses and does not replace the advice of a doctor, dermatologist, or other healthcare professional.
It also does not make independent decisions regarding orders, refunds, or complaints: these evaluations are always handled directly by our team.
